Colac Otway Shire Council

Information Technology Systems Officer

Job No: COS139
Location: Colac

We are seeking an individual to join our Information Services team as Information Technology Systems Officer in a Temporary Part-Time capacity (2 days per week).
 
 
As Information Technology Systems Officer you will ensure that Council:
• Supports and ensures reliable software and equipment to enable staff in their role. 
• Follows standard procedures and Information Technology Infrastructure Library (ITIL) practices.
• Maintains secure IT systems.
• Effectively completes IT projects. 
 
Key responsibilities include:
• Ensure the security and integrity of Council’s network and communications infrastructure is maintained.
• Manage the operation and development of the information technology network, supporting server systems and ICT infrastructure, including both on premise infrastructure and applications and cloud/Internet based.
• Provide input into and assist with preparation of policies, procedures, specifications and plans relating to the implementation, operation and development of the information technology environment 
• Provide a professional, friendly and customer orientated approach at all times.
• Provide a high level of user support through the provision of incident and problem management. 
 

About You:

To support your success in this role you will have:

• Excellent interpersonal and communication skills with all stakeholders.

• Demonstrated high level customer service skills and ability to resolve issues.

• Well-developed investigative, analytical and problem solving skills using an evidence based approach.

• Demonstrated experience with networking technologies

• Knowledge of IT security technologies and processes

• Management and administration of Microsoft and Cloud technology

• Knowledge of Information Technology Infrastructure Library (ITIL)

• Knowledge of specialist ERP software, such as Civica Authority (desirable)

 

For further information regarding the duties and requirements of the role, please refer to the position description

Salary information: $43.92 to $47.38 per hour, plus superannuation

For further information and how to apply:

    1. Download and review the Position Description including the Key Selection Criteria.
    2. Information to be included with your application:
      • Letter of application 
      • Current resume
      • Key Selection Criteria Responses
    3. Submit your application

Anne Howard

Chief Executive Officer

Colac Otway Shire Council is a child safe organisation and is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Apply Now

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Colac Otway Shire Council is collecting personal information from you as part of the recruitment and selection process. Colac Otway Shire Council recognises the importance of privacy and is committed to ensuring the privacy of your personal information collected and/or received by us. For further information please visit the Privacy Statement page on our website.


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About Colac Otway Shire

Our shire offers a rewarding lifestyle change and is one of the most picturesque municipalities in Victoria, covering a diverse area from volcanic lakes, craters and plains in the north, through the hinterland forests of the Otway Ranges to the Great Ocean Road coastline. Colac is the key industrial, commercial and service centre for the shire and surrounding region with a population of 12,000. Apollo Bay is the other major urban centre with a permanent population of 1,000 that swells to over 15,000 during the summer season. If you’re interested in working alongside the Colac Otway community, engaging in local projects and helping to make Colac Otway Shire the great place it is, work with us!