Rates and Receivables Officer
Job No:
COS153
Location:
Colac
We are seeking an exceptional individual to join our Financial Services team as Rates and Receivables Officer in a Permanent Full-Time capacity.
Located within two hours south-west of Melbourne, Colac Otway is renowned for its magnificent southern coastline, the Otway rainforests and the northern lakes and offers an attractive lifestyle with diverse employment opportunities. Backed by a thriving economy in primary industries, tourism, commercial and community services this is an exceptional career opportunity.
This position is based in Colac.
As the Rates and Receivables Officer you will:
- Positively contribute to the operational success of the financial services section through the active support of more senior staff and the achievement of work objectives.
- Provide all rates and property services information in a prompt and timely manner.
- Coordinate Council’s non rates debtor function.
- Assist the community with enquiries and follow up on associated debtor/customer enquiries, both internally and externally.
- Undertake any other related functions as directed by the Coordinator Revenue Services.
Key responsibilities include:
- Ensuring that council’s non rate debtor revenue is raised and collected in a timely and accurate manner.
- Assisting the general public with counter and telephone enquiries and follow up on associated debtor/customer enquiries, both internal and external, in an accurate and timely manner.
- Supporting the processing of notices of acquisition and disposition.
- Fulfilling the role of Property and Rates Officer in their absence if required.
- Supporting the timely raising of annual rates levied for each assessment.
- Supporting the preparation of land information certificates.
- Processing receipt reversals and/or receipt reallocation as instructed.
To support your success in this role you will have:
- Administrative skills and the ability to work in a team environment.
- Interpersonal and written communication skills, including the ability to develop written reports.
- Highly developed customer service skills.
- Demonstrated attention to details and time management skills including the ability to use initiative and judgement to reach desired outcomes.
- Effective analytical, problem solving and investigative skills.
- Conflict resolution and assertiveness skills.
- An understanding of the debtor management process and ability to oversee, manage and maintain accounts receivable systems (Desirable).
- An understanding and experience in implementing the relevant legislation, standards and guidelines that apply to rating and revenue accounting (Desirable).
For further information regarding the duties and requirements of the role, please refer to the position description.
Salary information: $72,597.20 to $82,571.32 per annum plus superannuation
For further information and to apply:
1. Download and review the Position Description including the Key Selection Criteria.
2. Information to be included with your application:
- Letter of application
- Current resume
- Key Selection Criteria Responses (which you will usually find on the last page within the Position Description. Just write a few sentences to address each one)
3. Submit your application
If you have any questions relating to the position please contact Jan Coventry, Coordinator Revenue Services on 03 5232 9400 for a confidential conversation.
Andrew Tenni
Interim Chief Executive Officer
Colac Otway Shire Council is a child safe organisation and is committed to creating a diverse environment and is proud to be an equal opportunity employer.
